Privacy policy
SOUL & SEASONING — PRIVACY POLICY
Last updated: December 2025
We value your trust. This policy explains how Soul & Seasoning collects, uses, and protects your information when you shop with us.
Information We Collect
• Name, email, phone number
• Billing and shipping address
• Order details
• Payment info (securely processed through Shopify — we never see your full card number)
How We Use Your Information
• To fulfill and ship your order
• To send order updates
• To improve our store experience
• To communicate with you about promotions (only with your consent)
Protecting Your Information
Our store is hosted on Shopify, which uses encrypted servers and secure payment processing to protect your data.
Third-Party Services
We may use trusted third-party apps (Shopify Payments, USPS, etc.) strictly to complete your orders.
Your Consent
By using our site, you agree to our collection and use of information as described.
For questions, contact:
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at sol@soulandseasoning.com or contact us at 320 Fernwood Terr, Linden, NJ, 07036, US